Terms & Conditions

  • The ticket is valid for the particular journey to which it is issued
  • The company will undertake no liability in case of cancellation of trips due to breakdown or for reasons beyond the control of the management. However, proportionate refund of fare will be allowed
  • Tickets are not transferable. The management reserves the right to off-load passengers who are travelling on incorrect tickets, disturbing the co-passengers and also drunken passengers, without refund
  • The management reserves the right to cancel, postpone, change or delay the vehicle without assigning any reason and to change the seating arrangements in case of emergency/requirements as needed
  • The management is not responsible for your luggage/baggage/belongings inside the bus/office. It will be at passenger's risk
  • Passengers are requested to report 15 minutes in advance. The bus will not wait for passengers who are late. No Refund will be given for not travelled by passenger
  • Passengers are required to produce Govt. issued ID proof compulsory while boarding the bus, If Required
  • Ticket will be charged for child above 4 years of age
  • Co-Seats of lady passenger will be confirmed to lady passenger only, no accommodation will be given to male passenger
  • Pets, Contraband and explosive articles are not allowed in the coach
  • Smoking and consumption of alcohol is strictly prohibited in the coach
  • E-ticket cancellations are permitted through website by the user. In case e-ticket is booked through an agent, please contact respective agent for cancellations
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities
  • No tips shall be paid to operating crew and No video service between 11.00 PM to 6.00 AM
  • For ticket cancellation and any other changes the customer has to visit nearest company office/agency with copy of govt.issued id proof and respective ticket copy. Telephonic request / mail will not
  • Blankets will be provided in A/c coaches only.
  • All disputes are subject to exclusive jurisdiction of the courts at Coimbatore only
  • Other than passenger hand luggage, boxes and other parcels are not allowed to be transported inside the bus
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them